Thanks for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return,
your item must be unused and in the same condition that you received it. Your item should be a returnable product. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Your Return Ticket Must be Approved By Our Support Team
– How to check a item is returnable or not?
if the product is returnable , warranty and return details will be mentioned in the product description section
Refunds
If the product is refundable, then you can make a refund request from My-Tickets page, Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies, Usually it will take 2-7 working days(it may be varied based on the payment method you used to make payment)
– How to check a item is refundable or not?
If the product is refundable, warranty and refund details will be mentioned in the product description section
Shipping
Ones your return order is accepted, we will make a item pickup request and our courier partner will collect it from your doorstep.
Warranty
We have 7 days of warranty for products
– How to check?
if the Warranty is available, warranty and return details will be mentioned in the product description section
– What warranty does apply?
- Manufacturing Defects only
– What warranty does not apply?
- Damage caused by use with a third party component
- Damage caused by accident, misuse, fire, liquid contact, earthquake or other external cause
- Damage caused by service (Including upgrades and expansions ) performed by anyone who is not a representative of HayiCart.
Contact Us
If you have any questions on how to return your item to us, feel free to reach us